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Empyria’s Commitment to Customer Satisfaction
At Empyria, we aim to deliver unparalleled digital solutions, including software, web development, mobile apps, and other digital projects. We value transparency and simplicity in our refund process, ensuring our customers feel confident and supported.
Refund Eligibility
Empyria offers a straightforward refund policy:
- Full Refund: Customers are eligible for a 100% refund within 30 days of purchase, no questions asked.
- Hosting Continuation: Even after cancellation, Empyria will continue hosting your digital project for an additional 30 days, free of charge, to ensure a seamless transition.
Refunds for Terminated Projects
If a customer decides to terminate an ongoing development project:
- The cost of the initial development work will not be refunded.
- Any unused portion of the hosting fee paid for the year will be refunded.
Simple Cancellation Process
Empyria believes in making cancellations easy and stress-free:
- To initiate a refund, customers must request cancellation or directly ask for a refund.
- Refunds will be processed within 5–7 business days via the original payment method.
Unsatisfied with a Product?
Your feedback matters most !
If you are unsatisfied with a product or service, please contact us at [Insert Email Address]. We’ll work with you to address your concerns.
Amendments to This Policy
Empyria reserves the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website.
Contact Empyria
For questions or assistance with refunds, please reach out via [Insert Email Address].
Effective Date:
[Insert Date]