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Empyria’s Payment Policy: Seamless, Secure, Straightforward
Empyria is committed to providing a secure, transparent, and efficient payment process for all digital solutions, including software development, web development, mobile apps, and other digital projects. This Payment Policy outlines the terms and conditions for payment transactions conducted through Empyria’s website.
Accepted Payment Methods Empyria processes payments exclusively through WooCommerce Payments powered by Stripe, ensuring a secure and seamless checkout experience. Empyria accepts the following payment methods:
- Credit Cards (Visa, MasterCard, American Express, Discover)
- Debit Cards
- Other payment options supported by WooCommerce Payments and Stripe
Payment Security
Empyria does not store or access customer payment information. All payment data is processed directly by Stripe, a PCI DSS-compliant payment gateway. This ensures that sensitive financial information is encrypted and securely handled in compliance with global security standards. For more information, please refer to Stripe’s Privacy Policy.
Payment Terms
- Payments must be completed in full at the time of purchase to initiate the project or service.
- All amounts are listed in CAD, and taxes will be applied as required by law.
Subscription Payments
For subscription-based services:
- Payments are charged automatically based on the billing cycle agreed upon at the time of subscription.
- Customers may cancel their subscription at any time through their account settings or by contacting Empyria at [Insert Contact Information].
Refunds
Empyria offers a 30-day no-questions-asked refund policy for eligible digital projects and subscriptions, as outlined in Empyria’s Refund Policy. Refunds for unused hosting portions of terminated projects will also follow the terms described in Empyria’s Refund Policy.
Invoice and Receipts
Customers will receive a confirmation email with an invoice or receipt upon successful payment. If this email is not received, customers are encouraged to contact Empyria at [Insert Contact Information].
Late or Failed Payments
- For subscription services, failed payments due to insufficient funds, expired payment methods, or other reasons will result in a notification sent to the customer.
- If a failed payment is not resolved within [Insert Grace Period, e.g., 14 days], the subscription or service may be suspended until payment is completed.
Compliance with Laws
Empyria complies with all applicable payment processing laws and regulations, including but not limited to:
- PCI DSS compliance for payment security.
- Regional tax laws and reporting.
- Consumer protection laws in Nova Scotia, Canada, and other applicable jurisdictions.
Amendments to This Policy
Empyria reserves the right to update or modify this Payment Policy at any time. Changes will be effective immediately upon posting on Empyria’s website.
Contact Us
For questions or concerns regarding payments, customers can contact Empyria at [Insert Contact Information].
Effective Date:
[Insert Date]